Terms of Service

These Terms of Service govern your use of hairbynb.com and the services offered by NewsBeauty, LLC ("NewsBeauty," "we," or "us"). By booking an appointment, purchasing a product, or registering for a class, you agree to these terms.

1. Services

NewsBeauty, LLC provides non-regulated hair braiding services (exempt from Massachusetts cosmetology licensing under MGL Ch. 112 §87V), beauty supply retail, and professional makeup education classes, all delivered at 306 Main Street, Everett, MA 02149.

2. Appointments

Booking Policy

All appointments require a non-refundable deposit of $50 paid at the time of booking. The deposit is applied toward your total service cost.

3. Client Preparation

To ensure the best results and protect your appointment slot, clients are expected to arrive:

Arriving without completing preparation steps may result in additional charges or rescheduling at our discretion.

4. Payments

We accept the following payment methods: Cash, CashApp ($newsbeauty), Venmo (@newsbeauty), and Zelle (newsbeauty@gmail.com). We do not accept credit cards at this time. Final balances are due at the time of service. All sales are final unless a service error on our part is identified.

5. Makeup Classes

Class Policy

Classes are held Sundays, 12:30–3:00 PM. Class fee: $197. Non-refundable deposit to reserve: $50. Balance due on class day.

6. Beauty Supply Retail

All beauty supply sales are final. We do not accept returns on hair extensions, wigs, braiding hair, or opened beauty products for hygiene reasons. If you receive a defective or incorrect item, contact us within 3 business days of purchase at newsbeauty@gmail.com or (617) 710-3356.

7. Satisfaction & Service Issues

Your satisfaction matters. If you are dissatisfied with a service, please notify us within 48 hours of your appointment. We will review the concern and, where appropriate, offer a correction or credit at our discretion. Concerns raised after 48 hours or following external alterations to the style cannot be addressed.

8. Health & Safety

We reserve the right to refuse or discontinue service if we observe a scalp condition or skin issue that may be contraindicated for the requested service. This is done for the health and safety of both client and stylist. If refused, any deposit paid will be returned.

9. Photos & Content

We may photograph finished styles for use on our website, social media, or marketing materials. If you prefer your photo not be used, let us know before your appointment. Client photos are never tagged with personal information without your consent.

10. Limitation of Liability

NewsBeauty, LLC provides non-regulated hair braiding services in accordance with Massachusetts state law. We are not liable for reactions to hair products you bring to your appointment, allergic reactions to products not disclosed to our stylist in advance, or scalp conditions that were not disclosed before service. Our liability for any claim arising from services rendered is limited to the cost of that service.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from these Terms or our services will be resolved in the courts of Middlesex County, Massachusetts.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.